Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ItsHerbalMagic (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device, often including an anonymous unique identifier. For more information on cookies and how to disable them, visit www.allaboutcookies.org.
  • Log files – Track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – Electronic files used to record information about your browsing activity on the Site.

Additionally, when you make a purchase or attempt to do so through the Site, we collect certain information, including your name, billing and shipping address, payment details (such as credit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Fulfill any orders placed (including processing payments, arranging shipping, and sending invoices or order confirmations);
  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • Provide you with information or advertisements about our products or services, based on your preferences.

We use Device Information to:

  • Help screen for potential risk and fraud (particularly your IP address);
  • Improve and optimize our Site (for example, by generating analytics about customer browsing behavior and assessing the success of marketing campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it effectively:

  • Shopify – Our online store is powered by Shopify. Read more about how Shopify uses your Personal Information here.
  • Google Analytics – Helps us understand customer usage of our Site. Read more about Google’s privacy practices here. You can opt-out of Google Analytics here.

We may also share your Personal Information to comply with legal obligations, such as responding to subpoenas, search warrants, or other lawful requests.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For more details on how targeted advertising works, visit the Network Advertising Initiative’s educational page.

You can opt-out of targeted advertising using the following links:

You can also opt out of some services via the Digital Advertising Alliance opt-out portal.

Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request corrections, updates, or deletions. To exercise this right, contact us using the details below.

Additionally, if you are a European resident, we process your information to fulfill contracts with you (e.g., processing orders) or pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you request its deletion.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us Info@kagourmet.com.